Start here with Protect My Car

Deciding to purchase a service contract is not a matter of running out of warranty but a matter of when your car is gonna need repairs and when it breaks down. Once I looked at what Protect My Car does and what they cover, it made common sense. You just make a small monthly payment and then if something goes wrong, they take care 95% of the problem versus trying to wait it out and you're stuck because you can’t come up with $2,000 all at once to get something taken care of.

I liked the deal that Protect My Car offered me. Their reps were great working with me. Most recently, I submitted a claim for my new engine and there was some confusion in the beginning from the dealership that I took my car to. The service guy whom I was working with ended up getting fired. Despite the issue, their reps were great working things out and ended up getting me situated. They have a certain amount of time that a claim stays open and that had passed. The claim had closed and the reps worked with me because they understood what was going on. We opened the claim and I got everything taken care of. Within less than 30 days, I was able to get my car back. Protect My Car was great. If I get another used vehicle, they’d be on the top of my list. I would recommend them to other people. Their customer service was excellent.

To get my car to last as long as possible, I decided to get an extended warranty. When I saw Protect My Car on Facebook, I decided to try it out. They’re good at what they say. When my transmission went out, I didn’t have any problems with them getting my car fixed. I could understand what their customer service is saying. However, it took me about a week to find a licensed service mechanic. They didn’t have one here in my hometown. I had to go out of town in order to find a licensed transmission mechanic. I had to go to Cleveland and I live here in Clarksdale, Mississippi. But after I found the mechanic and all that, they went right on their work. And the repair took about two weeks, which wasn't long.